Styles set in the document or the template to Auto Update could cause this issue.ħ. could a current version be causing it again on the Mac?Ħ. Certain versions of Norton Anti-Virus have caused this issue in the distant past on the PC. If you have both Word 2008 and Word 2011 in the system, they both use the same Normal template from the same User Template folder could this cause the issue of the save message?ĥ. If you have both a Normal.dot and Normal.dotm in the User Template folder, this will cause problems on exiting WordĤ. Support/Microsoft/Office/User Templates/Normal.dotmģ. The path to the template is: ~/Library/Application Thus you cannot locate the Normal.dotm template with a general search of your system. It does not search system folders unless you tell it specifically which one to search. Apple's Finder app stinks as a search tool. A Normal tempate has to exist, Word will not run without one and it recreates a new Normal template if the original has been deleted.Ģ. FWIW here are a few thoughts and comments:ġ.